Frequently Asked Questions
Popular Questions
Frequently Asked Questions
Book your perfect Bay of Islands getaway today with Bay Stays – where comfort meets a unique experience!
Our properties come fully equipped with essential amenities, including Wi-Fi, kitchen facilities, comfortable bedding, lounge sitting for the appropriate number of guests and smart TV's for entertainment options, air conditioning and heating. Many of our properties have ocean views or direct proximity to a beach.
Booking is easy! Simply browse our available properties on our website, select your preferred dates, and complete the reservation process. If you have any questions, our friendly team is here to help.
Are pets allowed in the rentals? Unfortunately we don't allow pets to be in or at any of our properties.
Our cancellation policy generally provides a full refund on bookings 30 days prior to the guests arrival. A 50% refund on bookings 14 days prior to arrival.
Our pricing is always reflective of the demand depending on the seasons.
We can provide a discount on longer stays particularly in lower demand seasons.
You can reach us via phone, email, or through our website’s contact form. Our team is always happy to assist with any inquiries and ensure you have an unforgettable stay.
All properties have an appropriate number of carparks available for the number of guests staying.